The holding in the court’s own words
Because we conclude that genuine issues of material fact preclude summary judgment on the defamation claim and, by extension, the intentional-interference claim, we reverse and remand. For a similar reason, we conclude that a genuine dispute of fact exists on the question of whether any qualified privilege is defeated by malice.
Quoted verbatim from the opinion — no paraphrase, nothing generated. Not yet human-reviewed. How we find the holding.
Authorities cited
Identified automatically; this list may not be exhaustive.
- 944 N.W.2d 222 not in our corpus
- DLH, Inc. v. Russ 566 N.W.2d 60
- Day Masonry v. Independent School District 347 781 N.W.2d 321
- McKee v. Laurion 825 N.W.2d 725
- Schlieman v. Gannett Minnesota Broadcasting, Inc. 637 N.W.2d 297
- Bebo v. Delander 632 N.W.2d 732
- Lee v. Metropolitan Airport Commission 428 N.W.2d 815
- Bol v. Cole 561 N.W.2d 143
- Bahr v. Boise Cascade Corp. 766 N.W.2d 910
- Hunt v. University of Minnesota 465 N.W.2d 88
- McBride v. Sears, Roebuck & Co. 235 N.W.2d 371
- Wirig v. Kinney Shoe Corp. 461 N.W.2d 374
- McGrath v. TCF Bank Savings, FSB 502 N.W.2d 801
- McGrath v. TCF BANK SAV., FSB 509 N.W.2d 365
- Gieseke v. IDCA, Inc. 844 N.W.2d 210
- Nordling v. Northern States Power Co. 478 N.W.2d 498
Opinion text
This opinion is nonprecedential except as provided by
Minn. R. Civ. App. P. 136.01, subd. 1(c).
STATE OF MINNESOTA
IN COURT OF APPEALS
A22-0197
Emily Anick,
Appellant,
vs.
Frank Bonsante,
Respondent.
Filed December 12, 2022
Reversed and remanded
Smith, Tracy M., Judge
Crow Wing County District Court
File No. 18-CV-20-2964
John H. Bray, Bray & Reed, Ltd., Duluth, Minnesota (for appellant)
Keith Ellison, Attorney General, Michael Goodwin, Assistant Attorney General, St. Paul,
Minnesota (for respondent)
Considered and decided by Larson, Presiding Judge; Smith, Tracy M., Judge; and
Kirk, Judge.
∗
NONPRECEDENTIAL OPINION
SMITH, TRACY M., Judge
Appellant Emily Anick sued her former co-worker, respondent Frank Bonsante,
alleging defamation and intentional interference with prospective business relations based
∗ Retired judge of the Minnesota Court of Appeals, serving by appointment pursuant to
Minn. Const. art. VI, § 10.
2
on statements that Bonsante made in emails to Anick’s supervisor . The district court
granted summary judgment for Bonsante on both claims, determining that the statements
at issue were opinions and thus not defamatory as a matter of law and that, without a viable
defamation claim, the intentional-interference claim also failed as a matter of law. Because
we conclude that genuine issues of material fact preclude summary judgment on the
defamation claim and, by extension, the intentional-interference claim, we reverse and
remand.
FACTS1
Anick and Bonsante worked in separate divisions in the same local office of the
Minnesota Department of Human Services (DHS). Anick was an at-will temporary worker
hired to handle applications for healthcare renewals in the Health Care Eligibility
Operations division. Bonsante was a supervisor in the Member and Provider Services
division, which handled consumer phone calls about healthcare coverage. Anick and
Bonsante were acquainted outside of work.
This dispute centers on a meeting at work between Anick and Bonsante on
December 7, 2018. Anick and Bonsante generally agree on the substance of the
conversation: they discussed an issue with a case and Anick’s application for permanent
employment with DHS. Anick’s account is that she was friendly, nonconfrontational, and
did not use vulgar language. By contrast, Bonsante’s account is that Anick was accusatory
and used vulgar language.
1 Our recitation of the facts describes the undisputed facts in the record or, where the facts
are disputed, explains the dispute.
3
After the meeting, Bonsante discussed his version of Anick’s behavior with Michael
Martin, another DHS supervisor. Martin was not Anick’s supervisor, and he recommended
that Bonsante inform Anick’s supervisor, Heidi Reller, about Anick’s behavior. Later that
day, Bonsante ran into Reller and described the meeting. Reller requested that Bonsante
send her an email documenting his meeting with Anick.
As of December 11, Bonsante had not yet provided Reller the requested
documentation. Reller followed up via email that day, and Bonsante responded with an
email. In it, he explained that Anick asked to speak with him about a work matter and that
they met in his office. Bonsante described their conversation about the work issue, which
involved identifying the correct division within DHS to move certain work items forward.
In the email, Bonsante wrote that he did not have a problem with Anick communicating
with another division’s staff, but he thought that Anick’s “tone and demeanor was
unprofessional.” He also said that he thought Anick understood his explanations about
workflow and had “good intentions” in raising the issue. Reller responded to Bonsante by
email, asking if he had a reason for leaving out “the vulgar language part of the discussion.”
Bonsante responded:
At the end of our conversation, Emily asked me if I heard
anything about MCRE hiring or who they hired. [2] I said I
wouldn’t know that. You would know before I do. I said that
MCRE and [the Member and Provider Services division] don’t
share that kind of information until jobs have been accepted by
staff, and then maybe an email would come out.
2 Anick had applied for a permanent position in “MCRE,” which was part of DHS’s Health
Care Eligibility Operations division.
4
I asked has she heard anything and she said no that they will
probably wait until after renewal season to let us all know so
they can get their work out of us, if I didn’t get it me [and] a
few others would just *&^% quit, she used some vulgar
language to end her sentence, and I said wow, you would quit
on those members that need our help.
Later that day, Reller emailed Bonsante’s full narrative to a DHS human-resources
representative and consulted the human-resources representative and Reller’s supervisor.
Reller decided that Anick should be discharged because she believed that Anick acted
unprofessionally and might fail to use professional and respectful language with customers
or stakeholders. Anick was terminated from DHS the same day. Bonsante maintains, and
Anick does not dispute, that he was not consulted before her termination.
Anick sued Bonsante, alleging defamation and intentional interference with
prospective business relations. Bonsante moved for summary judgment, asserting that
(1) the defamation claim failed because, as a matter of law, his statements were not
defamatory and, in any event, were protected by qualified privilege and (2) the intentional-
interference claim failed because there was no independent tort and Bonsante was acting
as an agent of DHS when he made his report.
The district court granted summary judgment for Bonsante on both claims. As for
the defamation claim, the district court concluded that Bonsante’s alleged defamatory
statements were not statements of fact but rather were expressions of his opinion that Anick
was unprofessional and vulgar and thus were not defamatory as a matter of law. The district
court rejected Bonsante’s argument that summary judgment was also appropriate because
his statements were protected by qualified privilege, concluding that a disputed issue of
5
fact existed as to application of the privilege. As for Anick’s intentional-interference-with-
prospective-business-relations claim, the district court concluded that Bonsante was
entitled to summary judgment because the sole alleged tort underlying the claim—
defamation—failed as a matter of law. The district court did not reach Bonsante’s agency
argument.
Anick appeals.
DECISION
Anick argues that the district court erred by granting summary judgment against her
on both her defamation and intentional-interference claims. Summary judgment is proper
if the moving party shows that “there is no genuine issue as to any material fact and the
movant is entitled to judgment as a matter of law.” Minn. R. Civ. P. 56.01. In determining
whether the record creates a genuine issue of material fact, courts must “view the evidence
in the light most favorable to the nonmoving party” and may not “weigh facts or make
credibility determinations.” Kenneh v. Homeward Bound, Inc., 944 N.W.2d 222, 228
(Minn. 2020). A genuine issue of material f act exists “when reasonable persons might
draw different conclusions from the evidence presented.” DLH, Inc. v. Russ, 566 N.W.2d
60, 69 (Minn. 1997).
Appellate courts review the grant of summary judgment de novo. Kenneh, 944
N.W.2d at 228. A respondent on appeal may assert an alternative ground for affirming
summary judgment, different from the ground relied on by the district court, so long as the
respondent presented the alternative argument to the district court. Day Masonry v. Indep.
Sch. Dist. 347, 781 N.W.2d 321, 331 (Minn. 2010).
6
I. Material facts preclude summary judgment on Anick’s defamation claim.
Anick argues that the district court erred by concluding that Bonsante is entitled to
summary judgment on the defamation claim on the basis that he merely expressed an
opinion and did not make a statement of verifiable fact in his emails to Anick’s supervisor.
Bonsante counters that this was not error but also asserts that, even if we disagree, we
should nevertheless affirm summary judgment because his communication was protected
by qualified privilege as a matter of law. We address the opinion and qualified-privilege
arguments in turn.
A. The challenged statement was not an expression of opinion.
As an initial matter, we identify the specific statement at issue. The district court
determined that Bonsante’s emails expressed his opinion—specifically, his opinion that
Anick was “unprofessional” and used “vulgar language.” On appeal, Anick challenges the
district court’s ruling only as to Bonsante’s statement that Anick said that she and “a few
others would just *&^% quit” if not hired for a permanent position. We therefore focus on
only that statement in analyzing whether, when the evidence is viewed in a light most
favorable to Anick, she has submitted sufficient evidence to support a defamation claim.
Statements of “pure opinion” are not actionable in defamation. McKee v. Laurion,
825 N.W.2d 725, 733 (Minn. 2013). Rather, “[o]nly statements that present or imply the
existence of fact that can be proven true or false are actionable under state defamation law.”
Schlieman v. Gannett Minn. Broad., Inc., 637 N.W.2d 297, 308 (Minn. App. 2001), rev.
denied (Minn. Mar. 19, 2002). “Courts consider four factors when determining whether a
statement is one of fact or opinion: (1) the precision and specificity of the statement; (2) the
7
statement’s verifiability; (3) the social and literary context of the statement; and (4) the
public context in which the statement was made.” Bebo v. Delander, 632 N.W.2d 732, 740
(Minn. App. 2001), rev. denied (Minn. Oct. 16, 2001).
Under the Bebo factors, Bonsante’s claim about Anick’s language is a factual
statement, not an opinion. First, the statement about Anick’s language is specific and
precise. Although Bonsante used placeholders, Bonsante’s email claims that Anick said
that she and “a few o thers would just *&^% quit.” Given the context, the sole logical
expletive represented by the placeholder is what we will call “the F -word.” Second, the
statement could be verified; depending on which witness is believed, witness testimony
would establish whether Anick did or did not say the “F-word.” Finally, as to the third and
fourth factors regarding the context in which the statement was made, the email allegedly
documents, at the request of Anick’s supervisor, what Anick said during a work meeting
about work. This context is distinct from a case like Lee v. Metropolitan Airport
Commission, where “the social context of [the] statements, office gossip and banter, would
not lead a listener to believe them as statements of fact.” 428 N.W.2d 815, 821 (Minn. App.
1988). A reader would presume that Bonsante’s description was accurate, not exaggerated
or hyperbolic. Thus, Bonsante’s claim that Anick said she “would just *&^% quit” is a
factual statement, and we cannot conclude th at statement is not defamatory as a matter of
law.
8
B. Issues of material fact preclude summary judgment based on qualified
privilege.
We turn to Bonsante’s asserted alternative basis for affirming summary judgment
for Bonsante on the defamation claim—namely, that his statement is protected by qualified
privilege as a matter of law.3
Persons may be protected from liability for a defamatory statement under the
doctrine of qualified privilege. Under that doctrine, the party claiming qualified privilege
must establish that the statement was made “in good faith” and “upon a proper occasion,
from a proper motive, and . . . based upon a reasonable or probable cause.” Bol v. Cole,
561 N.W.2d 143, 149 (Minn. 1997) (quotation omitted). Qualified privilege is lost,
however, if the party seeking relief establishes that the defamatory statement was made
with common-law malice. See Bahr v. Boise Cascade Corp., 766 N.W.2d 910, 920 (Minn.
2009); Hunt v. Univ. of Minn., 465 N.W.2d 88, 92 (Minn. App. 1991).
Bonsante argues that the qualified privilege applies to his statement because the
undisputed facts establish that his statement was made in the course of investigating
Anick’s misconduct. It is true that good-faith communications made “in the course of
investigating or punishing employee misconduct” may be protected by qualified privilege.
3 At oral argument, Bonsante argued that Anick forfeited this argument by failing to reply
to Bonsante’s appellate brief. Because an appellant does not forfeit an argument by failing
to respond, this court will consider the argument on the merits. Cf. Minn. R. Civ. App. P.
142.03 (“If the appellant fails or neglects to serve and file its brief in response to a
respondent/cross appellant’s brief in support of a cross-appeal, the case shall be determined
on the merits as to those issues raised by the cross-appeal. ”); see Minn. R. Civ. App. P.
128.02, subd. 3 (“The appellant may file a brief in reply to the brief of the respondent.”
(emphasis added)).
9
McBride v. Sears, Roebuck & Co., 235 N.W.2d 371, 374 (Minn. 1975). But we are not
convinced that there are no material factual disputes about whether Bonsante acted “in
good faith” and “upon a proper occasion, from a proper motive, and . . . based upon a
reasonable or probable cause.” Bol, 561 N.W.2d at 149.
Bonsante was not reporting what someone else told him about an employee’s
conduct—he was reporting what he claimed to have heard Anick say. Bonsante and Anick
were the only witnesses to the conduct, and Anick denies that it happened. When Anick’s
version of events is accepted as true for purposes of summary judgment, Bonsante
knowingly fabricated the fact that he reported in the allegedly defamatory statement.
Applying qualified privilege to such a circumstance is incompatible with the requirement
that the speaker must have “reasonable or probable grounds for believing in the validity of
the statement, even though hindsight might show the statement to be false.” Wirig v. Kinney
Shoe Corp., 461 N.W.2d 374, 380 (Minn. 1990).
In his brief, Bonsante cited no legal authority for the proposition that a knowingly
false statement of fact is, as a matter of law, made in good faith, on a proper motive, and
based on reasonable or probable cause when it is made by a first-hand witness to employee
misconduct. At oral argument, Bonsante cited to two court of appeals cases to argue that
qualified privilege applies to false statements based solely on personal observation. But
those cases applied qualified privilege to opinions, not factual statements. See McGrath v.
TCF Bank Sav., FSB, 502 N.W.2d 801, 809 (Minn. App. 1993) (“As each manager formed
an opinion of McGrath’s behavior from personal experience, the managers did not need
further investigation to verify the accuracy of their statements about McGrath.” (emphasis
10
added)), rev’d on other grounds, 509 N.W.2d 365 (Minn. 1993); Hunt, 465 N.W.2d at 92
(“Finally, given Kegler’s years of work at the legislature, his opinion of Hunt’s
performance was based upon reasonable grounds.” (emphasis added)). Furthermore, in
both cases, the record evidence provided factual support for the allegedly defamatory
opinions. McGrath, 502 N.W.2d at 808-09; Hunt, 465 N.W.2d at 92-93. Here, Bonsante
made a factual claim about Anick’s behavior, and, for purposes of summary judgment, we
presume that he knew that his claim was false. In these circumstances and in this procedural
posture, we are not persuaded that the caselaw supports extending qualified privilege to
Bonsante’s statement even though the statement took place in the context of an
employment investigation.
For a similar reason, we conclude that a genuine dispute of fact exists on the
question of whether any qualified privilege is defeated by malice. Bonsante argues that the
only evidence of malice is that the statement in his emails was presumed to be false and
that falsity cannot establish malice. But, though generally a statement’s alleged falsity
alone cannot establish malice, “[m]aking a false statement knowing that it is false
constitutes bad faith” and thus “evidence that the utterer knew the falsity of his statements
when published” is “relevant evidence of malice.” Bahr, 766 N.W.2d at 922. Because on
summary judgment we accept Anick’s account that Bonsante fabricated her language,
11
Anick has provided relevant evidence of malice sufficient to defeat summary judgment. 4
Id.
In sum, material factual disputes preclude summary judgment on Anick’s
defamation claim.
II. Summary judgment is inappropriate on the intentional -interference-with-
prospective-business-relations claim.
The district court granted summary judgment on Anick’s claim of intentional
interference with prospective business relations because that claim is predicated on an
independent tort or statutory violation, and, without the defamation claim, that predicate
was not satisfied. See Gieseke ex rel. Diversified Water Div., Inc. v. IDCA, Inc., 844
N.W.2d 210, 216, 219 (Minn. 2014) (requiring that defendant’s “intentional interference”
be “either independently tortious or in violation of a state or federal statute or regulation”).
But that reasoning no longer holds since our decision here revives the defamation claim.
Bonsante, though, asserts as an alternative basis for affirming summary judgment the
argument that he cannot be liable because he was acting as an agent of his employer and
an employer cannot interfere with its own contract.
Bonsante relies on two cases in which the courts determined that summary judgment
was proper for the defendant when a plaintiff-employee asserted an intentional-
interference-with-contract claim against another employee. See Nordling v. N. States
Power Co., 478 N.W.2d 498 (Minn. 1991); Petroskey v. Lommen, Nelson, Cole &
4 At oral argument, Anick’s counsel asserted that bad blood between Bonsante and Anick’s
husband provided evidence of malice. Because Anick did not brief this issue on appeal, we
decline to consider that argument.
12
Stageberg, P.A., 847 F. Supp. 1437 (D. Minn.), aff’d, 40 F.3d 278 (8th Cir. 1994). Both
cases relied on the general rule that a party cannot interfere with its own contract. Nordling,
478 N.W.2d at 505; Petroskey, 847 F. Supp. at 1449.
Under that rule, an agent is “privileged to interfere with or cause a breach of another
employee’s contract” with the principal employer if the employee acted in good faith and
within the scope of their employment. Nordling, 478 N.W.2d at 506-07. If the plaintiff-
employee establishes that the defendant-employee acted with actual malice, then the
privilege is lost. Id. at 507; Petroskey v. Lommen, Nelson, Cole & Stageberg, 40 F.3d 278,
280-81 (8th Cir. 1994). A plaintiff may satisfy their burden if they show that “the
defendant’s actions are predominantly motivated by malice and bad faith, that is, by
personal ill-will, spite, hostility, or a deliberate intent to harm the plaintiff employee.”
Nordling, 478 N.W.2d at 507.
Here, as with Bonsante’s defense of qualified privilege, there is a disputed issue of
fact about whether Bonsante knowingly lied about the interaction with Anick. If Bonsante
did fabricate the interaction, he may have acted with actual malice. As a result, we cannot
affirm summary judgment on this alternative ground.
In sum, the district court erred in granting summary judgment for Bonsante on
Anick’s claim of defamation based on the Bonsante’s statement that Anick said that she
and a few others “would just *&^% quit” if not hired for a permanent position. The district
court also erred in granting summary judgment on Anick’s claim of intentional interference
with prospective business relations.
Reversed and remanded.